Frequently Asked Question
Below are four commonly asked questions (and answers) that can help you understand the benefits and logistics of Plans & Pricing:
What membership options are available at Viva Fitness?
Viva Fitness offers a variety of membership plans to suit different needs and lifestyles:
- All Access Pass:
Unlimited access to all group classes, specialized programs, and our state-of-the-art facilities. Available in monthly, annual, and 2-year plans with savings on longer commitments. - Family Fit Together:
Designed for families starting with three members and expandable up to ten, this plan provides comprehensive access to both adult and youth classes at a cost-effective rate. - Class Packs:
Flexible options including 10-pack of classes and single class passes, perfect for those who prefer flexibility or want to try different classes without a long-term commitment. - Personal Training:
One-on-one training sessions available in single, 5-pack, and 10-pack formats, offering personalized guidance to help you achieve your fitness goals. - Online/Virtual Training:
Access live and recorded sessions, email check-ins, and nutrition guidance from the comfort of your home. - Nutrition Coaching:
Personalized meal planning and portion control services, available as an add-on to any membership or personal training package.
How do I choose the right membership plan for my needs?
Choosing the right membership plan depends on your individual or family fitness goals, schedule, and budget. Here are some guidelines to help you decide:
- All Access Pass:
Ideal for those who want unlimited access to a wide range of classes and facilities without restrictions. Perfect for dedicated fitness enthusiasts. - Family Fit Together:
Best for families looking to stay active together, offering access for multiple members at a discounted rate. - Class Packs:
Suitable for individuals who prefer flexibility or want to try various classes without committing to a monthly or annual plan. - Personal Training:
Perfect for those seeking personalized guidance, accountability, and customized workout plans to achieve specific fitness goals. - Online/Virtual Training:
Great for individuals with busy schedules or those who prefer working out from home, offering flexibility and convenience. - Nutrition Coaching:
An excellent addition for anyone looking to complement their fitness routine with personalized nutrition advice and meal planning.
Are there any discounts or promotions currently available?
Yes! Viva Fitness frequently offers special promotions and discounts to help you get started on your fitness journey. Current offers include:
- Introductory Discounts:
New members can enjoy a discounted rate on their first month or receive a complimentary personal training session when signing up for an All Access Pass. - Referral Program:
Refer a friend or family member to Viva Fitness and receive a free class pack or a discount on your next month’s membership. - Seasonal Promotions:
Keep an eye out for seasonal deals during holidays, back-to-school periods, and New Year’s resolutions, offering substantial savings on various membership plans. - Corporate Partnerships:
Businesses partnering with Viva Fitness can offer exclusive membership rates to their employees. Contact our membership team to learn more about corporate discounts.
Can I upgrade or change my membership plan at any time?
Absolutely! Viva Fitness understands that your fitness needs may evolve over time. You can upgrade or change your membership plan at any time by following these simple steps:
- Contact the Membership Team:
Reach out to our membership staff either in-person at our Denver location or via phone/email. - Discuss Your Needs:
Let us know your current membership status and your desired changes. Whether you’re looking to add more members to your Family Fit Together plan, switch to an All Access Pass, or incorporate personal training sessions, we’re here to help. - Finalize the Changes:
Our team will guide you through the process, update your membership details, and adjust your billing accordingly.
There are no hidden fees for upgrading or changing your plan, ensuring a smooth and hassle-free experience. Additionally, if you’re switching to a more premium plan, you might be eligible for additional benefits or discounts
Can I freeze my membership if I need to take a break?
Yes, Viva Fitness offers a Membership Freeze option to accommodate unexpected life events or temporary changes in your schedule. Here’s how it works:
- Eligibility:
You can request to freeze your membership for up to three months per year without any penalties. - How to Freeze:
Contact our membership team at least 7 days in advance of the desired freeze period. Provide a reason for the freeze (e.g., travel, illness, personal reasons) to help us better understand your needs. - Billing Adjustments:
During the freeze period, your membership fees will be paused, and you won’t be billed until the freeze ends and your membership resumes. - Resuming Membership:
Once you’re ready to return, simply notify our team, and your membership will be reactivated without any additional setup required.
The Membership Freeze option ensures that you can maintain your membership status and retain your benefits without the pressure of continuous payments during periods when you’re unable to attend.
Do I need to sign a long-term contract?
No, Viva Fitness offers flexible membership options to accommodate your lifestyle and commitment preferences. Here’s what you need to know about our contracts:
- No Long-Term Contracts Required:
Many of our membership plans, including the All Access Pass and Class Packs, are available on a month-to-month basis, allowing you to cancel or change your plan without a long-term commitment. - Flexible Commitment Options:
For those who prefer more stability, we also offer annual and 2-year membership plans that come with discounted rates and additional benefits. These plans are perfect for members who are ready to commit to their fitness journey over a longer period. - Easy Cancellation:
If you decide to cancel your membership, you can do so with a simple notice period (typically 30 days), depending on the plan you choose. There are no hidden fees or complicated procedures involved. - Membership Flexibility:
Our plans are designed to adapt to your changing needs. Whether you need to downgrade, upgrade, or pause your membership, our team is here to assist you in finding the best solution.
At Viva Fitness, we prioritize your convenience and satisfaction, ensuring that our membership options align with your personal and family fitness goals without unnecessary constraints.

